Big Tex Self Storage FAQs

Storage Unit Rental Agreement is a contract between you and Big Tex Self Storage that outlines the terms and conditions for renting a storage unit. This agreement specifies details such as the rental period, payment terms, and the responsibilities of both parties. At Big Tex Self Storage, rental agreements are on a month-to-month basis, allowing you the flexibility to move out whenever you like, with a minimum lease term of one month. Rent is due on the first of each month, and there are no deposits or hidden fees, only a one-time administrative fee. ​

Unlike many other storage facilities, Big Tex Storage does not charge deposits or hidden fees. Our goal is to provide a straightforward and stress-free rental experience. The only additional charge is a one-time administrative fee upon renting your storage unit.

No, at Big Tex Self Storage, you’re not required to sign a long-term lease. Your rental agreement is on a month-to-month basis, giving you the flexibility to move out whenever you like. The minimum lease term is just one month.

​To cancel a reservation with Big Tex Storage, you should contact the specific facility where your reservation was made. Each storage location has its own contact information, which can be found on the Big Tex Storage website. It’s important to note that all rental transactions are final, and refunds are not provided for any unused portion of the rental period, including prepaid rent. Additionally, Big Tex Storage reserves the right to correct any errors or cancel reservations if inaccuracies are found

No, reservations aren’t required, but they’re recommended to guarantee availability and save time on move-in day. Walk-in tours are welcome anytime during office hours.

Yes, insurance is required for storing your belongings at Big Tex Storage. We offer several insurance options through Bader Tenant Insurance to protect your valued items. Alternatively, you can provide proof of coverage through your existing homeowners or renters insurance policy.

You can pay in person, by phone, online via our website, or by mailing a check or money order. We accept cash, checks, money orders, VISA, American Express, MasterCard, and Discover. Payments are due on the 1st of each month, with your first month prorated. There’s a four-day grace period before late fees apply. You can also set up automatic credit card payments to avoid late fees and save time

You can rent a unit quickly and easily through our website, visit any Big Tex Storage location in person, or call us to reserve by phone. The rental agreement must be signed by the individual financially responsible for the unit. Once signed, you can move into your unit immediately.

To change your mailing address, provide written notice with your complete new address to a manager.

We offer move-in specials for new tenants. Please contact your local facility manager or visit our website’s specials page for more details. Participating locations include:

• 4503 Montrose Blvd, Houston TX (77006)
• 730 E. 11th Street Houston, TX (77008)
• 4944 Woodway Drive, Houston TX (77056)
• 1810 Richmond Avenue Houston, TX (77098)
• 3480 Ella Blvd Houston, TX (77018)
• 3202 Weslayan Street Houston, TX (77027)

Yes, we offer convenient automatic monthly payment options to help you avoid late fees. Simply set up autopay through your account, and your rent will be deducted automatically each month.

Yes! You can transfer to a different-sized unit at any time to better accommodate your storage needs.

Yes, all our locations in Houston can accommodate large moving trucks, including 18-wheelers, for easy access to your storage space.

You can bring your own lock, or purchase a maximum-security disc lock directly from us at move-in.

Yes, Big Tex Storage offers a wide range of packing supplies, including boxes of various sizes (small, medium, large, extra-large, and wardrobe-sized), packing tape, wrapping paper, bubble sheets, packing peanuts, dish and glass packing kits, and disc locks for your storage unit.

Yes, we provide free use of a 14′ moving truck once within 30 days of signing your lease. Valid driver’s license, proof of insurance, and security deposit of 150$ are required. Platform carts are also available during access hours. We don’t offer moving services but can refer local movers.

Additionally, we do not offer moving services but can refer you to a local moving company if needed.

We request at least a 10-day notice prior to your move-out date

Yes. Items such as liquids, explosives, flammable liquids, toxic materials, and perishables are prohibited. For a complete list, please review your rental agreement or contact us directly with any questions about specific items.

Yes, Big Tex Self Storage offers climate-controlled storage units at our River Oaks, Montrose, Garden Oaks, Museum District – Montrose Blvd, and Heights locations. Non-climate-controlled options are also available at our Montrose Museum – Montrose Avenue facility.

Climate-controlled storage is ideal for protecting sensitive items from extreme temperatures and humidity. For example, if you’re storing furniture, electronics, artwork, antiques, or important documents, a temperature  controlled unit can help prevent damage caused by heat, cold, or moisture. Evaluate the nature of the items you plan to store; if they’re susceptible to temperature or humidity damage, climate-controlled storage is likely the best choice.

Yes, Big Tex Self Storage offers a variety of storage unit sizes ranging from 25 sq. ft. (about the size of a coat closet) to 300 sq. ft. (comparable to a small two-car garage). All storage options are at least 10 feet tall, providing extra storage space. 

Selecting the appropriate storage unit size depends on the quantity and type of items you plan to store. Big Tex Storage offers a variety of unit sizes to accommodate different needs:​

5×5 (25 sq. ft.): Ideal for small items like seasonal decorations, boxes, or a few pieces of small furniture.​

5×10 (50 sq. ft.): Suitable for the contents of a studio apartment, including a queen mattress set, small tables, chairs, and business supplies.​

10×10 (100 sq. ft.): Can store the furnishings of a one-bedroom apartment, such as a queen-size bed, dresser, sofa, and several boxes

10×15 (150 sq. ft.): Accommodates items from a two-bedroom apartment, including furniture, appliances, and moving boxes.

10×20 (200 sq. ft.): Suitable for the contents of a small house, including multiple bedrooms, office furniture, and commercial inventory

You can access the property daily from 6:00 a.m. to 10:00 p.m. using your personalized keypad entry code. Wine storage units have extended access hours, from 6:00 a.m. to midnight. Only Big Tex staff and current tenants have facility access. If you forget your gate code, please visit our rental office; after a quick identity confirmation, our manager will reissue your code.

Yes, you can grant access to your storage unit to others by providing them with your unique access code and a key to your lock. Our facilities feature digitally controlled access systems that require a key code for both entry and exit, ensuring that only authorized individuals can enter the premises.

Only our Museum District location offers a select number of non-climate controlled drive-up units that can be used for car or truck storage. We do not currently offer boat or RV parking spaces.

Use our convenient online unit size guide to determine the right storage space for your needs, or contact our facility manager directly for personalized assistance.

• Monday – Friday: 9:30 a.m. to 6:00 p.m.
• Saturday: 9:30 a.m. to 5:00 p.m.
• Sunday: 10:00 a.m. to 2:00 p.m.

A roll-up door is similar to a garage door—it rolls up overhead for easy access. These doors are wider than swing doors, making it easier to move items in and out of the storage unit

At Big Tex Storage, all facilities are regularly inspected and treated for pests. Each storage unit is thoroughly cleaned between rentals, and our common areas undergo routine spraying and cleaning to maintain a clean, pest-free environment for your belongings.

At Big Tex Storage, we prioritize the safety of your items by implementing comprehensive security measures, including:​

• 24/7 Digital Surveillance: Over 40 high-definition cameras continuously monitor all key areas, including entry points, hallways, and parking lots, ensuring constant oversight. ​
• Digitally Controlled Access: Entry to our facilities requires individualized key codes for both entry and exit, preventing unauthorized access and ensuring only verified tenants can enter.
• Individual Door Alarms: Each storage unit is equipped with its own alarm system, providing an additional layer of protection against unauthorized access.
• On-Site Management and Daily Inspections: Our on-site managers conduct daily security walkthroughs, inspecting hallways, units, and common areas to promptly address any unusual activity.

Perimeter Fencing and Motion-Sensitive Lighting: Facilities are secured with perimeter fencing and equipped with motion-sensing LED lighting that activates upon detecting movement, enhancing visibility and deterring unauthorized visitors.

Yes, Big Tex Storage accepts wine deliveries at our facilities. We require prior authorization to receive shipments on your behalf. Upon arrival, your wine will be promptly placed into your refrigerated wine storage unit, and we will notify you immediately to inform you of the delivery. 

Our wine storage options include vaults and walk-in units with capacities ranging from 16 to 800 cases, depending on the unit size and your collection’s needs. For more details on wine unit sizes and capacities, call our office to speak with one of our storage experts.

Access to our wine storage area is available from 6:00 AM until midnight daily. The wine vault features its own dedicated entrance with digital access control, providing convenient, extended access to your collection when you need it.

At Big Tex Storage, we understand the importance of consistent refrigeration for your wine collection. Our facilities are equipped with backup natural gas generators to ensure the wine cellar remains refrigerated during power outages, keeping your collection protected and secure, even during severe Houston weather.

Our wine storage cellar is maintained between 52°F and 58°F using redundant refrigeration systems. Recognizing the importance of consistent temperature for your wine collection, we’ve constructed our cellar with closed-cell foam insulation in the walls and ceilings to ensure optimal temperature stability.

Yes, investing in a specialized wine storage unit is beneficial for preserving the quality and value of your wine collection. Proper storage conditions are crucial to maintain the integrity of wine over time. Big Tex Storage offers climate-controlled wine storage units that maintain temperatures between 52°F and 58°F, ideal for wine preservation. These units also feature motion-sensing LED lighting to protect against harmful UV rays, natural gas backup generators to ensure consistent temperature during power outages, and door louvers for optimal airflow. Additionally, the facilities are equipped with advanced security measures, including individually alarmed units, cylinder locks, and digital surveillance, providing peace of mind for your valuable collection. ​

To locate a storage unit near you, visit the Big Tex Storage website, where you can find a list of our facilities across Houston. Our locations include:​

• Museum District – Montrose Blvd.
• Heights
• Garden Oaks​
• Montrose – Richmond Ave.​
• River Oaks​
• Uptown – Tanglewood​

Each facility offers a variety of unit sizes and features to meet your storage needs. You can contact the specific location directly or use our online reservation system to check availability and secure a unit.​

Our units rent for standard prices ranging from $99 to $699 per month (before promotions). We often run promotions such as 50% off the first three months, so please contact us for current offers.

Big Tex Storage offers both in-person and online storage unit auctions in Houston, Texas. These auctions provide opportunities to bid on units containing various items, including electronics, furniture, and collectibles. To participate, you can register for upcoming auctions through our website, where you’ll find details on auction dates, locations, and bidding procedures. Our transparent and secure auction process ensures a fair experience for all participants

Investing in commercial storage units can be highly beneficial for businesses seeking to optimize space and enhance operational efficiency. These units offer a cost-effective solution for storing excess inventory, important documents, and equipment, thereby freeing up valuable office or retail space. Additionally, commercial storage units provide enhanced security measures and climate-controlled environments, ensuring the protection and preservation of sensitive items.

Yes, temperature-controlled storage units are a valuable investment, especially for items sensitive to temperature fluctuations. These units maintain consistent temperatures, protecting belongings such as electronics, wooden furniture, antiques, documents, and artwork from potential damage like warping, cracking, mold, and mildew. Investing in a temperature-controlled unit ensures your valuables remain in optimal condition, particularly in regions with extreme weather conditions.​

For a one-bedroom apartment, a 10×10 storage unit is typically ideal. This size offers 100 square feet of space, accommodating items such as a queen-size bed, dresser, sofa, dining set, appliances, and several boxes. 

Alternatively, a 7.5×10 storage unit (75 square feet) can also be suitable, fitting the contents of a small one-bedroom apartment, including small furniture, boxes, and appliances

For storing the contents of a 3-bedroom house, a 10×20 storage unit (200 square feet) is typically suitable. This size can accommodate major furniture, appliances, and several boxes. If you have additional items or larger furniture, consider a 10×25 (250 sq. ft.) or 10×30 (300 sq. ft.) unit.

For storing the contents of a two-bedroom apartment, a 10×15 storage unit is typically recommended. This size provides 150 square feet of space, accommodating furniture, appliances, and moving boxes

To effectively declutter your storage unit, consider the following steps

1. Assess Your Items: Regularly review your stored belongings to identify items that are broken, outdated, or no longer needed.​
2. Categorize for Disposal:
   • Broken or Damaged Items: Discard items that are beyond repair.​
   • Outdated Electronics: Dispose of old electronics and batteries responsibly through hazardous waste disposal programs
   • Old Clothing: Donate clothes in good condition and discard those that are worn or no longer fit.
   • Expired Products: Throw away expired medications, food, and beauty products.​
   • Unnecessary Papers: Shred and recycle old receipts, bills, and documents that are no longer needed.​
3. Donation and Recycling: Consider donating usable items to local charities or recycling centers.

A 5 × 5 storage unit offers 25 square feet of space, comparable to a small walk-in closet. It’s ideal for storing items like seasonal decorations, small furniture pieces such as end tables or lamps, and several boxes of personal belongings. ​

A 5×5 storage unit measures 5 feet wide by 5 feet long, totaling 25 square feet. This size is comparable to a small walk-in closet. It’s ideal for storing items such as seasonal decorations, small furniture pieces like chairs or end tables, and several boxes. This unit is suitable for those needing extra space for personal belongings or small business inventory

A 5×5 storage unit, comparable in size to a small coat closet, offers 25 square feet of space. It’s ideal for storing items such as bicycles, seasonal clothing, holiday decorations, and small furniture pieces like filing cabinets or side tables. This unit size is perfect for decluttering your home or storing seasonal items.

A 5×7.5 storage unit offers 37.5 square feet of space, comparable to a small walk-in closet. It’s ideal for storing small household items, seasonal decorations, office supplies, and small furniture pieces like chairs, end tables, and nightstands. This size is also suitable for small businesses needing secure space for inventory, tools, files, and supplies. ​

A 5×10 storage unit measures 5 feet wide by 10 feet deep, providing 50 square feet of storage space, about the size of a large walk-in closet

A 5×10 storage unit measures 5 feet wide by 10 feet deep, providing 50 square feet of storage space, about the size of a large walk-in closet. ​

Big Tex Storage offers a variety of storage unit sizes to accommodate diverse needs. The available sizes include

• 5×5: Approximately 25 square feet, similar to a small coat closet. Ideal for storing seasonal items, small furniture, or boxes.
  
• 5×7.5: Approximately 37.5 square feet, providing slightly more space than the 5×5 unit. Suitable for additional boxes or small furniture items.​
  
• 5×10: Approximately 50 square feet, comparable to a small walk-in closet. Can accommodate small amounts of furniture, such as a sofa, chairs, or a mattress set. 
• 7.5×10: Approximately 75 square feet, offering space to fit the contents of a studio or small one-bedroom apartment. 
• 10×10: Approximately 100 square feet, similar to a small bedroom. Ideal for storing the contents of a one-bedroom apartment, including furniture and appliances.
• 10×12.5: Approximately 125 square feet, providing extra space beyond the 10×10 unit. Suitable for larger furniture items or additional boxes.​
  
• 10×15: Approximately 150 square feet, versatile for storing the contents of a two-bedroom apartment or house, including larger furniture and appliances. ​
  
• 10×20: Approximately 200 square feet, comparable to a one-car garage. Can accommodate the contents of a three-bedroom home or a vehicle. ​
  
• 10×25: Approximately 250 square feet, offering ample space for larger storage needs, such as the contents of a four-bedroom house.​
  
• 10×30: Approximately 300 square feet, suitable for extensive storage requirements, including the contents of a large home or multiple vehicles.

Big Tex Storage offers storage units in various sizes, including:

• 5×5 (25 sq ft)
• 5×7.5 (37.5 sq ft)
• 5×10 (50 sq ft)
• 7.5×10 (75 sq ft)
• 10×10 (100 sq ft)
• 10×12.5 (125 sq ft)
• 10×15 (150 sq ft)
• 10×20 (200 sq ft)
• 10×25 (250 sq ft)
• 10×30 (300 sq ft)

A 10×20 storage unit provides 200 square feet of storage space—roughly the size of a standard one-car garage. It can hold the contents of a three-bedroom home, including large furniture, appliances, boxes, and even vehicles like cars or small boats.

A 5×10 storage unit provides 50 square feet of space, comparable to a large walk-in closet. It’s suitable for storing items such as a king-size mattress (stored upright), small furniture pieces, and approximately 15–20 medium-sized boxes

Both units provide 50 square feet of storage space. The difference lies only in the orientation of dimensions: a 5×10 unit is typically 5 feet wide by 10 feet deep, while a 10×5 unit is 10 feet wide by 5 feet deep. The choice between them usually depends on the shape of the unit or the accessibility that better suits your storage needs.

A 5×10 storage unit at Big Tex Storage typically starts around $79 per month, but pricing may vary based on location, availability, and any current promotions. For exact pricing and availability, please visit the Big Tex Storage website or contact your nearest facility directly.

A 7.5×10 storage unit offers approximately 75 square feet of storage space, similar in size to a small bedroom or a large walk-in closet. It’s suitable for storing the contents of a one-bedroom apartment, including furniture, appliances, boxes, and other personal items.

A 10×10 storage unit offers 100 square feet of storage space, roughly equivalent to half of a standard one-car garage or a medium-sized bedroom. It can typically store the contents of a one-bedroom apartment, including furniture, appliances, and multiple boxes.

A 10×10 storage unit provides 100 square feet of storage space.

A 10×12.5 storage unit provides approximately 125 square feet of space, similar to a large bedroom or small one-car garage. It’s suitable for storing items from a two-bedroom apartment or house, including larger furniture such as couches, beds, dining sets, major appliances, boxes, and miscellaneous personal belongings.

A 10×15 storage unit offers 150 square feet of storage space, similar in size to a large bedroom or roughly three-quarters of a standard one-car garage. It can typically accommodate the contents of a two-bedroom apartment or house, including multiple large furniture items, appliances, and boxes

A 10×15 storage unit resembles a large bedroom or about three-fourths of a one-car garage. It’s spacious enough to comfortably store larger furniture, such as couches, dining room sets, multiple beds, major appliances, several boxes, and personal belongings.

A 10×15 storage unit can typically store the contents of a two-bedroom apartment or small house, including larger items like mattresses, sofas, dining room sets, appliances, multiple boxes, and personal belongings. It’s ideal for larger furniture and household items, offering approximately 150 square feet of storage space.

A 10×25 storage unit offers 250 square feet of storage space, comparable to a large one-car garage. It can typically hold the contents of a three- to four-bedroom home, including large furniture, multiple appliances, numerous boxes, and vehicles like cars, SUVs, or small boats.

A 10×30 storage unit provides 300 square feet of storage space, similar in size to a spacious 1½-car garage. It’s ideal for storing the contents of a four- to five-bedroom house, including large furniture, major appliances, numerous boxes, or vehicles such as cars, small boats, and trailers.

No, you cannot live in a storage unit. It’s illegal and unsafe to use storage units as residences. Storage units lack necessary living accommodations like plumbing, electricity, and ventilation, and living in one violates health, safety, and lease agreements.