Big Tex Self Storage FAQs

A Storage Unit Rental Agreement is a contract between you and Big Tex Self Storage that outlines the terms and conditions for renting a storage unit. At Big Tex Self Storage, rental agreements are on a month-to-month basis, giving you the flexibility to move out whenever you like with a minimum lease term of one month. Rent is due on the first of each month. A one-time administrative fee of $24 applies when you rent; there are no other charges and no deposit on the unit.

Big Tex Storage charges a one-time administrative fee of $24 when you rent. There are no deposits or additional charges.

No. At Big Tex Self Storage, you're not required to sign a long-term lease. Your rental agreement is on a month-to-month basis, giving you the flexibility to move out whenever you like. The minimum lease term is just one month.

To cancel a reservation, contact the specific facility where your reservation was made. Each location's contact information is available on our website. Note that all rental transactions are final and refunds are not provided for any unused portion of the rental period, including prepaid rent.

No, reservations aren't required, but they're recommended to guarantee availability and save time on move-in day. Walk-in tours are welcome anytime during office hours.

Yes, insurance is required for storing your belongings at Big Tex Storage. We offer several tenant insurance options to protect your valued items. Alternatively, you can provide proof of coverage through your existing homeowners or renters insurance policy.

You can pay in person, by phone, online via our website, or by mailing a check or money order. We accept cash, checks, money orders, VISA, American Express, MasterCard, and Discover. Payments are due on the 1st of each month, with your first month prorated. There is a four-day grace period before late fees apply.

You can rent a unit through our website, visit any Big Tex Storage location in person, or call us to reserve by phone. The rental agreement must be signed by the individual financially responsible for the unit. Once signed, you can move in immediately.

To change your mailing address, provide written notice with your complete new address to a facility manager.

We offer move-in specials for new tenants. Please contact your local facility manager or visit our website's specials page for current offers. Promotions are available at all Big Tex Storage locations across Houston.

Yes! We offer convenient automatic monthly payment options. Simply set up autopay through your account and your rent will be deducted automatically each month—no late fees, no hassle.

Yes! You can transfer to a different-sized unit at any time to better accommodate your storage needs.

Yes, all our Houston locations can accommodate large moving trucks, including 18-wheelers, for easy access to your storage space.

You can bring your own lock, or purchase a maximum-security disc lock directly from us at move-in.

Yes, Big Tex Storage offers a wide range of packing supplies, including boxes in various sizes (small, medium, large, extra-large, and wardrobe), packing tape, wrapping paper, bubble sheets, packing peanuts, dish and glass kits, and disc locks.

Yes! We provide free use of a 10’ moving truck once within 30 days of signing your lease. A valid driver's license, proof of insurance, and a $150 security deposit are required. Platform carts are also available during access hours. We can also refer you to local moving companies if needed.

We request at least a 10-day notice prior to your move-out date.

Yes. Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. For a complete list, review your rental agreement or contact us directly.

Yes. Climate-controlled units are available at all our locations. Climate control is ideal for protecting furniture, electronics, artwork, antiques, and important documents from Houston's heat and humidity.

Big Tex Self Storage offers a variety of unit sizes ranging from 25 sq. ft. (about the size of a coat closet) to 300 sq. ft. (comparable to a small two-car garage). All units are at least 10 feet tall for extra vertical storage space.

The right size depends on what you're storing:

• 5×5 (25 sq. ft.): Seasonal decorations, boxes, small furniture
• 5×10 (50 sq. ft.): Studio apartment contents, queen mattress set, small tables
• 10×10 (100 sq. ft.): One-bedroom apartment, queen bed, dresser, sofa
• 10×15 (150 sq. ft.): Two-bedroom apartment, furniture and appliances
• 10×20 (200 sq. ft.): Small house contents, multiple bedrooms, commercial inventory

Use our online size guide or contact our team for personalized help.

You can access the property daily from 6:00 a.m. to 10:00 p.m. using your personalized keypad code. Wine storage units have extended hours from 6:00 a.m. to midnight. If you forget your gate code, visit our rental office for a quick reset.

Yes. You can grant access by sharing your unique gate code and a key to your lock. Our facilities use digitally controlled access systems requiring a key code for both entry and exit, ensuring only authorized individuals can enter.

Our Museum District and Spring Branch locations offer a select number of non-climate-controlled drive-up units that can be used for car or truck storage. We do not currently offer boat or RV parking spaces.

Use our convenient online unit size guide to determine the right storage space, or contact our facility manager directly for personalized assistance.

Our office hours are:

• Monday – Friday: 9:30 a.m. to 6:00 p.m.
• Saturday: 9:30 a.m. to 5:00 p.m.
• Sunday: 10:00 a.m. to 2:00 p.m.

Office hours differ from access hours. Facility access hours are 6:00 a.m. to 10:00 p.m. daily.

A roll-up door works similarly to a garage door—it rolls up overhead for easy access. These doors are wider than swing doors, making it easier to move items in and out of your storage unit.

All Big Tex facilities are regularly inspected and treated for pests. Each storage unit is thoroughly cleaned between rentals, and our common areas undergo routine spraying and cleaning to maintain a clean, pest-free environment.

• 24/7 Digital Surveillance: Over 60 high-definition cameras at every location continuously monitor all key areas, including entry points, hallways, and parking lots.
• Digitally Controlled Access: Individualized key codes required for both entry and exit.
• Individual Door Alarms: Each storage unit has its own alarm system.
• On-Site Management: Daily security walkthroughs by on-site managers.
• Perimeter Fencing & Motion-Sensing Lighting: LED lighting activates upon detecting movement.

Yes. We require prior authorization to receive shipments on your behalf. Upon arrival, your wine will be promptly placed into your refrigerated wine storage unit and we will notify you immediately.

Our wine storage options include vaults and walk-in units with capacities ranging from 16 to 800 cases, depending on the unit size and your collection's needs. Call our office to speak with a storage expert about the right option for you.

Wine storage is accessible daily from 6:00 a.m. to midnight. The wine vault features its own dedicated entrance with digital access control.

Our facilities are equipped with backup natural gas generators to ensure the wine cellar remains refrigerated during power outages, keeping your collection protected even during severe Houston weather.

Our wine cellar is maintained between 52°F and 59°F using redundant refrigeration systems. Our cellar is built with closed-cell foam insulation in the walls and ceilings to ensure optimal temperature stability.

Yes. Specialized wine storage protects the quality and value of your collection. Big Tex wine storage units maintain temperatures between 52°F and 59°F, feature motion-sensing LED lighting to protect against UV rays, natural gas backup generators for consistent temperature, door louvers for optimal airflow, and advanced security including individually alarmed units and digital surveillance.

Visit the Big Tex Storage website to find our Houston locations:

• Museum District – Montrose Blvd.
• Heights
• Garden Oaks
• Montrose – Richmond Ave.
• River Oaks
• Uptown – Tanglewood
• Spring Branch (opening October 2026)

Each facility offers a variety of unit sizes. You can contact a location directly or use our online reservation system to check availability.

Pricing depends on size, location and availability. We often provide move-in promotions such as 50% off the first three months. Live pricing for every unit is shown on each location page or you can contact your nearest location to speak with a member of our team.

A 10×10 storage unit (100 sq. ft.) is typically ideal for a one-bedroom apartment. It accommodates a queen-size bed, dresser, sofa, dining set, appliances, and several boxes. A smaller 7.5×10 (75 sq. ft.) may also work for lighter loads.

A 10×15 storage unit (150 sq. ft.) is typically recommended for a two-bedroom apartment. It provides enough space for furniture, appliances, and moving boxes.

A 10×20 storage unit (200 sq. ft.) is typically suitable for a three-bedroom house, accommodating major furniture, appliances, and boxes. For larger loads, consider a 10×25 (250 sq. ft.) or 10×30 (300 sq. ft.) unit.

Big Tex Self Storage offers a variety of unit sizes ranging from 25 sq. ft. (about the size of a coat closet) to 300 sq. ft. (comparable to a small two-car garage). All units are at least 10 feet tall for extra vertical storage space. See our Size Guide to select the perfect size unit.

No. It is illegal and unsafe to use storage units as residences. Storage units lack plumbing, electricity, and proper ventilation, and living in one violates health, safety, and lease agreements.