The Big Tex Difference: Industry-Leading Storage Unit Security
Discover the ultimate way to secure your property with 24/7 surveillance and smart access storage units.
Security shouldn't be a compromise. Here's exactly how our facilities are protected.
24/7 Security Monitoring & Surveillance
When it comes to protecting your valuables, constant security oversight is essential. At Big Tex Storage, we take security seriously, investing in 24/7 surveillance and monitoring to ensure that every storage unit remains safe at all times.
Our storage facilities are equipped with over 50 high-definition security cameras, strategically placed to cover all key areas, including entry points, hallways, and parking lots. These cameras provide continuous live recording, tracking every movement and storing footage for review if needed — any suspicious activity is reviewed by our on-site managers.
For additional safety, our self-storage surveillance system allows remote access for facility managers. This means that even when they’re not physically on-site, they can monitor live footage and respond to any alerts, taking action instantly if unauthorized access is detected.
Motion-sensing LED lighting automatically activates when movement is detected, improving visibility and discouraging unauthorized visitors.
Every storage facility is monitored in real-time, with recordings securely stored to help resolve any security concerns quickly.
With our storage unit security cameras providing round-the-clock monitoring, you can rest easy knowing your belongings are being watched and protected at all times.
Digitally Controlled Access for Authorized Entry
Security begins with controlling who enters and exits a storage facility. We use self-storage access control systems to ensure that only authorized customers can enter, with key code entry, floor-specific elevator access, and defined access hours. Unauthorized access is a major security risk at many storage locations, but our strict measures help prevent unwanted visitors.
FACILITY SECURITY
How We Keep Every Unit Secure
Four layers of security work together — controlling who gets in, where they can go, when they can be there, and alerting us the moment a unit door opens.
Key Code Access for Entry & Exit
Customers enter a unique key code both when entering and exiting the facility, preventing tailgating and ensuring every person inside is accounted for. Each unit is assigned its own access code, and digital logs track all activity.
Elevator & Floor-Specific Access
After authenticating at the entry doors, customers can use the elevator only to reach the floor where their unit is located — no one can roam freely throughout the building. Restricting access to a single floor per tenant keeps every customer more secure.
Defined Access Hours
Units are accessible from 6 a.m. to 10 p.m. daily. After 10 p.m. our security system fully activates and restricts entry until the next morning. Customers moving in can request 24-hour access on move-in day for extra flexibility.
Individual Door Alarms
Every unit has its own door alarm, monitored individually. If a door is opened without authorization the on-site management team is alerted immediately — even after hours — and can review footage remotely and dispatch local police.
Individual Door Alarms for Every Storage Unit
Every Big Tex Storage unit is equipped with its own personal door alarm, individually monitored by our security team. If someone attempts to open a unit without authorization, an immediate alert is sent to our management team — even after hours.
If an alarm is triggered after business hours, an immediate notification is sent to our security team.
Managers can review security footage remotely to assess whether there is an actual breach or an accidental access attempt.
If a confirmed unauthorized entry occurs, we notify local authorities immediately.
These extra security measures mean customers don’t just rely on general facility security — they benefit from personalized protection for their belongings.
On-Site Management & Daily Security Walkthroughs
Our on-site managers conduct daily security walkthroughs, physically inspecting hallways, units, and common areas for anything out of place. If a storage unit appears tampered with, is unlocked, or if anything seems out of place, it’s addressed immediately — small security risks are handled before they turn into bigger problems.
Managers can access live security feeds remotely via iPads, allowing them to monitor security even when off-site, and can dispatch local police right away if unauthorized access is detected.
Beyond security monitoring, on-site managers also assist business customers who require secure package acceptance. If you’re storing business inventory and need a safe place for deliveries, our team can receive shipments on your behalf and place them in a designated secure area until you’re ready to retrieve them.
Having a dedicated management team ensures that security is proactively enforced rather than just relying on surveillance footage after an incident occurs — giving you peace of mind every day.
How Our Security Works, Layer by Layer
At Big Tex Storage, security isn’t an afterthought — it’s our top priority. We believe in going the extra mile to provide industry-leading security solutions that offer complete peace of mind.
With individual door alarms on every unit, 24/7 security monitoring, and daily walkthroughs, our storage facilities are designed to keep your belongings safe around the clock. When you choose Big Tex Storage, you’re not just renting a unit — you’re securing top-tier protection for your valuables.
Security Feature Comparison: Big Tex vs. Other Storage Companies
| Features | Big Tex Storage | Other Storage Facilities |
|---|---|---|
| 24/7 Digital Camera Surveillance | Over 60 HD cameras at every location | Limited or only at entry points |
| Individually Alarmed Storage Units | Every unit has its own door alarm | Rarely available — alarms only for main entry |
| Digitally Controlled Access | Key code required for both entry and exit | Some only require key codes for entry, no exit tracking |
| Restricted Floor Access via Elevators | Elevator access is unit-specific, preventing unauthorized movement | No restrictions — anyone with access can roam the facility |
| On-Site Management & Security Staff | Managers actively monitor security and conduct daily walkthroughs | Often unmanned — customer service reps only present during business hours |
| Motion-Sensitive LED Lighting | Alerts security staff if motion is detected | Usually just standard overhead lights |
| Defined & Monitored Access Hours | 6 a.m. to 10 p.m., ensuring safety | Many facilities allow 24/7 access, increasing security risks |
| Remote Monitoring by On-Site Managers | Managers can view camera footage remotely and dispatch local police | Rare — most staff cannot monitor security remotely |
| After-Hours Alarm System | Immediate alert to managers & authorities | Most competitors lack after-hours monitoring |
| Secure Package Acceptance | Deliveries are accepted and brought directly to your secured unit | Not offered — businesses must arrange separate security for shipments |
Secure Your Belongings with Big Tex Storage
When it comes to storing valuable items, security should never be a gamble. At Big Tex Storage, we provide more than just space — we offer industry-leading security solutions designed to give you complete peace of mind. From individual door alarms to daily security walkthroughs, every layer of protection is carefully implemented to ensure your belongings remain safe at all times.
Unlike other storage facilities that rely solely on general security measures, we take things further. With personalized door alarms, 24/7 surveillance, and management ready to respond to security alerts, we prioritize proactive protection for personal items, business inventory, or sensitive documents alike.
What Houston says about us
700+ Reviews | 4.8/5 stars
What really makes this place stand out is Nicole
The facility is in a great location, the pricing is very reasonable, and everything is well-maintained and easy to access. What really makes this place stand out is Nicole. She has helped me every time I needed assistance and is always professional, friendly, and welcoming.
Abe H., Museum District
A pleasure to work with
Great facility, very clean and secure. Keilah was a pleasure to work with and represents Big Tex Storage well.
Dan E., River Oaks
Lisa was amazing and very helpful for me
Lisa was amazing and very helpful for me. This is my first storage unit and I'm very grateful to have someone explain everything throughly. Highly recommend coming here to get storage
Juan V., The Heights
The security is top-notch
The security is top-notch, with cameras and monitors everywhere (you can see where anyone is inside and out at all times). The facility is super clean and well-lit.
Scott B., Garden Oaks
So helpful, so convenient
The most wonderful experience witb Daniel at the montrose branch on Richmond. So helpful, so convenient! He is a gem and the facility is excellent.
Kartika B., Montrose
Miss Eileen was incredibly helpful
Miss Eileen was incredibly helpful. She showed me around and got me into my unit so graciously.
Naomi Y., Uptown – Tanglewood